:root{
  --bg:#f5f4fa;--card:#fff;--ink:#1f1b2e;--muted:#7a7590;--line:#e6e3f0;
  --brand:#7c3aed;--brand-soft:#efe9ff;
  --ok:#0d9488;--ok-soft:#ccfbf1;--bad:#dc2626;--bad-soft:#fee2e2;--warn:#d97706;--warn-soft:#fef3c7;
  --r:14px;--sh:0 6px 24px rgba(50,40,90,.08);
}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--ink);font-family:system-ui,-apple-system,'Segoe UI',Roboto,Arial,sans-serif;font-size:16px;line-height:1.5}
a{color:var(--brand);text-decoration:none}
h1{font-size:26px;margin:0 0 4px}
h2{font-size:17px;margin:26px 0 10px;color:var(--muted)}
.muted{color:var(--muted)}.small{font-size:13px}.ok{color:var(--ok)}.bad{color:var(--bad)}.warn{color:var(--warn)}

.top{background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:20px;padding:10px 24px;position:sticky;top:0;z-index:5}
.brand{font-weight:800;font-size:18px;color:var(--ink)}
.top nav{display:flex;gap:6px;flex:1}
.top nav a{padding:6px 12px;border-radius:9px;color:var(--ink)}.top nav a:hover{background:var(--brand-soft)}
.top nav a.pill{background:var(--brand);color:#fff;font-weight:700}
.who{display:flex;gap:10px;align-items:center;font-size:14px}
.wrap{max-width:1000px;margin:0 auto;padding:28px 20px 80px}
.flash{background:var(--ok-soft);color:var(--ok);padding:10px 14px;border-radius:10px;margin-bottom:16px;font-weight:700}
.empty{background:var(--card);border:1px dashed var(--line);border-radius:var(--r);padding:36px;text-align:center;color:var(--muted)}
.empty.big{font-size:22px;color:var(--ink)}
.note{background:var(--brand-soft);color:var(--brand);padding:8px 14px;border-radius:10px;font-size:14px;margin:0 0 10px}

body.login{display:grid;place-items:center;min-height:100vh}
.loginbox{background:var(--card);border-radius:22px;padding:36px;box-shadow:var(--sh);max-width:640px;width:92%;text-align:center}
.names{display:flex;flex-wrap:wrap;gap:10px;justify-content:center;margin-top:18px}
.name{border:1px solid var(--line);background:#fff;border-radius:12px;padding:12px 18px;font-size:16px;font-weight:700;cursor:pointer;font-family:inherit;color:var(--ink)}
.name:hover{border-color:var(--brand);background:var(--brand-soft)}
.name.supervisor{background:var(--brand);color:#fff;border-color:var(--brand);width:100%}
.name small{font-weight:400;opacity:.8;margin-inline-start:6px}

.bar{height:10px;background:var(--line);border-radius:99px;overflow:hidden;margin:8px 0}
.bar i{display:block;height:100%;background:var(--ok);border-radius:99px}
.bar.sm{height:7px;margin:0}

.sections{display:flex;flex-direction:column;gap:12px;margin-top:18px}
.section{background:var(--card);border-radius:var(--r);box-shadow:var(--sh);overflow:hidden}
.section>summary{list-style:none;cursor:pointer;display:flex;align-items:center;gap:16px;padding:18px 20px}
.section>summary::-webkit-details-marker{display:none}
.section>summary:hover{background:#faf9fe}
.sec-name{font-size:20px;font-weight:800;flex:1}
.sec-count{color:var(--muted);font-size:14px}
.chev{color:var(--muted);transition:transform .2s}.section[open] .chev{transform:rotate(180deg)}
.sec-body{border-top:1px solid var(--line);padding:10px 20px 16px;display:flex;flex-direction:column;gap:8px}
.req{display:grid;grid-template-columns:1fr 160px auto auto;align-items:center;gap:16px;padding:12px 14px;border-radius:10px;background:var(--bg);color:var(--ink)}
.req:hover{background:var(--brand-soft)}.req.closed{opacity:.55}
.req-nums{display:flex;gap:12px;font-size:13px;white-space:nowrap}
.sec-actions{display:flex;gap:8px;margin-top:6px;align-items:center}

.tabs,.modes{display:flex;gap:8px;flex-wrap:wrap;margin:10px 0 12px;align-items:center}
.tab,.mode{padding:8px 14px;border-radius:99px;background:var(--card);box-shadow:var(--sh);color:var(--ink);font-size:14px;border:2px solid transparent}
.tab b,.mode b{margin-inline-start:6px;background:var(--line);padding:1px 8px;border-radius:99px;font-size:13px}
.tab.on,.mode.on{border-color:var(--brand)}
.mode.on{background:var(--brand);color:#fff}.mode.on b{background:rgba(255,255,255,.25);color:#fff}
.st{padding:3px 10px;border-radius:99px;font-size:12px;font-weight:700;white-space:nowrap}
.st.answered{background:var(--ok-soft);color:var(--ok)}.st.no_answer{background:var(--bad-soft);color:var(--bad)}
.st.postponed{background:var(--warn-soft);color:var(--warn)}.st.pending{background:var(--line);color:var(--muted)}.st.unreachable{background:#e5e5e5;color:#555}
.att{background:var(--warn-soft);color:var(--warn);padding:2px 10px;border-radius:99px;font-size:12px;font-weight:700}
.reply{opacity:.8}

.tbl{width:100%;border-collapse:collapse;background:var(--card);border-radius:var(--r);overflow:hidden;box-shadow:var(--sh)}
.tbl th,.tbl td{padding:11px 12px;text-align:right;border-bottom:1px solid var(--line)}
.tbl th{background:#faf9fe;font-size:13px;color:var(--muted)}
.tbl tr:last-child td{border-bottom:0}

.btn{display:inline-block;background:var(--brand);color:#fff;border:0;border-radius:10px;padding:9px 16px;font-family:inherit;font-weight:700;font-size:15px;cursor:pointer}
.btn.sm{padding:5px 12px;font-size:13px}.btn.ghost{background:#fff;color:var(--brand);border:1px solid var(--brand)}.btn.big{padding:14px 28px;font-size:18px}
.filters{display:flex;gap:10px;align-items:end;flex-wrap:wrap;margin:14px 0 6px}
.filters label{display:flex;flex-direction:column;font-size:13px;color:var(--muted);gap:4px}
input,select,textarea{font-family:inherit;font-size:15px;padding:9px 12px;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink)}
input:focus,select:focus,textarea:focus,button:focus-visible{outline:2px solid var(--brand);outline-offset:1px}
.search{width:100%;margin:6px 0 10px}
.form{background:var(--card);border-radius:var(--r);padding:24px;box-shadow:var(--sh);display:flex;flex-direction:column;gap:16px;max-width:720px}
.form label{display:flex;flex-direction:column;gap:6px;font-weight:700;font-size:14px}
.form fieldset{border:1px solid var(--line);border-radius:12px;padding:14px 16px}.form legend{font-weight:800;padding:0 8px}
.grid3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:14px}
.checks{display:flex;flex-wrap:wrap;gap:8px}
.check{flex-direction:row!important;align-items:center;background:var(--bg);padding:6px 12px;border-radius:99px;font-weight:500!important;cursor:pointer}
.row-between{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;flex-wrap:wrap}
.chips{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.chip{background:var(--card);box-shadow:var(--sh);border-radius:99px;padding:6px 6px 6px 14px;display:flex;align-items:center;gap:8px}
.chip small{color:var(--muted)}.chip button{border:0;background:var(--line);border-radius:99px;width:24px;height:24px;cursor:pointer;color:var(--muted)}
.inline{display:inline-flex;gap:6px;align-items:center}
.addadmin select{padding:6px 10px}
.tag{background:var(--brand-soft);color:var(--brand);padding:3px 10px;border-radius:99px;font-size:12px;font-weight:700}
.tag.warn{background:var(--warn-soft);color:var(--warn)}

.work-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;flex-wrap:wrap}
.callcard{background:var(--card);border-radius:22px;padding:30px 28px;box-shadow:0 20px 50px rgba(124,58,237,.14);text-align:center;margin-top:12px;border-top:6px solid var(--brand)}
.callcard.retry{border-top-color:var(--warn)}
.sname{font-size:30px;margin:8px 0 2px;font-weight:800}
.phone{display:inline-block;font-size:30px;direction:ltr;letter-spacing:1px;font-weight:700;color:var(--ink)}
.meta{color:var(--muted);font-size:14px;margin-bottom:18px}
.hist{background:var(--bg);border-radius:12px;padding:10px 14px;text-align:right;max-width:640px;margin:0 auto 16px;display:flex;flex-direction:column;gap:6px;font-size:14px}
.callform{display:flex;flex-direction:column;gap:14px;max-width:640px;margin:0 auto}
.field{text-align:right;display:flex;flex-direction:column;gap:6px}
.field label{font-size:13px;color:var(--muted);font-weight:700}
.quick{display:flex;flex-wrap:wrap;gap:6px}
.quick button{border:1px solid var(--line);background:#fff;border-radius:99px;padding:6px 12px;font-family:inherit;font-size:14px;cursor:pointer;color:var(--ink)}
.quick button.on{background:var(--brand);color:#fff;border-color:var(--brand)}
.three{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px;margin-top:4px}
button.big{border:0;border-radius:16px;padding:20px 10px;font-family:inherit;font-size:20px;font-weight:800;cursor:pointer;color:#fff}
button.big:active{transform:scale(.97)}
button.big.ok{background:var(--ok)}button.big.bad{background:var(--bad)}button.big.warn{background:var(--warn)}

.calls{display:flex;flex-direction:column;gap:8px}
.call{background:var(--card);border-radius:12px;box-shadow:var(--sh);padding:0 14px}
.call.one{padding:12px 14px;display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.call.one .small{flex-basis:100%}
.call summary{cursor:pointer;padding:12px 0;display:flex;gap:12px;align-items:center;flex-wrap:wrap;list-style:none}
.call summary::-webkit-details-marker{display:none}
.call .nm{font-size:16px}
.timeline{border-top:1px solid var(--line);padding:10px 0 12px;display:flex;flex-direction:column;gap:8px}
.tl{display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:14px}
.tl-n{width:24px;height:24px;border-radius:50%;background:var(--brand-soft);color:var(--brand);display:inline-grid;place-items:center;font-size:12px;font-weight:800}
.tl .small{flex-basis:100%;padding-inline-start:34px;color:var(--muted)}

@media (max-width:700px){
  .top{flex-wrap:wrap;gap:8px}.top nav{order:3;width:100%}
  .grid3,.three{grid-template-columns:1fr}.req{grid-template-columns:1fr}
  .tbl{display:block;overflow-x:auto}.sname,.phone{font-size:26px}
}
@media (prefers-reduced-motion:reduce){*{transition:none!important}}